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Well that is what those tubes are for - protecting the beautiful blades inside.
A small square paperboard box would have given up and the contents may have been damaged.
I know it would take a little force to crush one of those tubes......
How were these knives packaged for shipment to you? It might be better to contact the dealer if you bought from a dealer; I am thinking that GEC does not keep labels and extra tubes on hand unless they are commonly produced knives.
I do have a little experience packaging and shipping GEC tubes - none of these were damaged in shipment and these went all over the globe....
Good luck - I hope you get this taken care of in a way that is satisfactory to you!
best
mqqn
Doug call Chris at GEC. I know she will send you some new tubes. How disappointing! The only slightly brightside I see is that it gives you a reason to clean up and play with those new knives :)
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