"Ever heard of Eafengrow?
Looking forward to a EF159 delivered Saturday."
iKnife Collector
The online community of knife collectors, A Knife Family Forged in Steel
Customer Service Extreme!
After I posted the other photo on Instagram with a story on how my dad introduced me to the company before he passed away Will Egbert from Vulture wrote back to me. " We're so sorry for your loss. We have an idea, Since it was your dad that introduced you to the brand and he isn't with you anymore... if you would like we will laser engrave a dedication on the knife for you. That way your dad is always with you on your adventures." This was the end result. I've never had service like this before!
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Comment by Chris North on August 14, 2017 at 1:43
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If you ever get the chance to deal with him I'm sure he would hook you up! Great communication on his part!
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Comment by Jan Carter on March 27, 2017 at 18:31
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This is the best customer service I have heard in a while. A company that reaches out and says HEY, let us make that something special...unforgettable!
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