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Comment by Jack Haskins, Jr. on July 17, 2013 at 19:55

I don't want to drag out this issue of one knife purchase not going like I'm used to.  It just seems interesting for lack of a better word.  It  seems one guy has an internet site selling things.  The selection is good.  The site looks well put together.  The prices are good.  So how does it work?  He does whatever else he does and takes care of the site when he can?  I'm not one to knock another's method of doing business but I wish I had know this.  A statement about this type of delay may be on the site but I didn't see it.  I'll look later.  I sent him two emails now.  In the second I said I'd wait for the knife but I hope is doesn't take a LONG time.  I haven't heard anything yet.  I'm not happy with this but I also realize if this were my worst  problem I'd be in GOOD shape. :)  If this order is the norm for this site I would think it limits the customer base quite a bit.  If he is working on setting up a knife show or part of one  don't we all think he should drop that and put all his efforts into getting my my knife?  lol That was an attempt at humor.

Jack

Comment by Jan Carter on July 17, 2013 at 19:15

LOL, The guys we buy from it is 2 to 3 days and at least one of them Donnie comes in the door saying did we get it yet.  I am not what anyone would call a patient person when it comes to getting knives

Featured Comment by Craig Henry on July 17, 2013 at 0:04

Jack, if I don't get my knives in about a week or less I'm a jerk too! LOL! But I get that way because all the dealers I buy from on a regular basis get stuff to me in a day or three, or four. If I buy from some one that I don't normally buy from, that is slower, I get impatient and email them.

Comment by Jack Haskins, Jr. on July 16, 2013 at 20:41

John, I sent Mike an email to explain the situation.  We'll see what happens. I am confident now that I have nothing to worry about except waiting possibly.  I told him if he wasn't able to get it shipped fairly quickly I'd rather cancel the order.  Being my first stab at Queen knives I want the knife sooner more than later.  I hope he doesn't think I'm too much of a jerk.  He has a nice selection and I'd like to do business with him in the future.

Thanks for the help.

Comment by Jack Haskins, Jr. on July 16, 2013 at 19:54

Thanks guys. Now I am confident I'll get the knife at least. However, 3 months is unacceptable. Completely. Totally. Rediculous. Just my opinion. I commend you John for having the patience. If it's going to be more than another couple of days before the thing even gets shippie I want to cancel the order and get the $ back and order it from Frank. I waw it there also. But, if he is so busy and I respect and understand that he may not get my request for cancellation either. April to July??? I'm not too hard to please I don't think but I'm sitting here having a hard time getting over that. I'll try his email. Thanks for that.

Comment by John G Cable on July 16, 2013 at 19:20

Jack I've bought from them many times but never be in a hurry.  My last order was placed in April and I received it the first week of July.  The site is run by Mike Sullivan to my knowledge and he's a very very busy man.  You can probably speed up your order by contacting him at:  mailto:mikes@ironmasterllc.com 

Right now he is honchoing the Queen show and setup.

Over the years I ALWAYS have gotten what I've ordered from him but it's usually a wait :-)  

KnifeMaker Comment by Dave Taylor on July 16, 2013 at 18:59

Jack, I'm sure your order will arrive and all will be good.  My own humble recommendation for next time might be to go with one of the fine Distributors that have links to their websites right here on iKC.  Frank's Classic Knives will treat you right and my own good friend Greg Holmes over at TSA Knives either has or can get most any Queen you like as well as several other brands.  If they advertise here on iKC you know they are good honest folks.  I have found that good Customer Service trumps a low price every time.  Best of luck my friend.

Comment by Jack Haskins, Jr. on July 16, 2013 at 18:33

Dave,  my experience isn't too good so far.  Maybe it's too early to complain but I'm getting a little concerned.  I order a knife from them on this past Thursday night.  First Queen knife and first order from them.  The only thing that has happened so far that I know if is the money came out of my account.  My order status is "awaiting fulfillment".  I don't know what that means exactly.  I have sent 3 messages asking what is going on and gotten no replies.  There is no phone number on the site.  I've only dealt with one other inet vendor without a phone # but they communicate well.  They answer my question almost before I ask it. :)  Now I'll just be happy to get the knife.  I also have seen it on other sites but this site was the least expensive.  The uncertainity is not worth the couple of bucks I saved.  That's for sure.  I'm sure it'll turn out ok though.

KnifeMaker Comment by Dave Taylor on July 16, 2013 at 15:21

Jack, that website is a private resell operation and is not to be associated with Queen Cutlery in any way.  They are "dealers" and they also put on the Queen Cutlery Event.

I don't know that it pays to say too much, but I will say that I was treated rather poorly when I was interested in a possible membership in their "organization" a few years back.  Needless to say I have had nothing to do with them since.

I sincerely hope you experience better luck than I did.

Comment by Jack Haskins, Jr. on July 16, 2013 at 13:54

Is the web site "queencutlerycollectors.com" a reseller of  Queen knives or are they directly associated with the Queen corporation?  Does anyone know?  Thanks.

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