The online community of knife collectors, A Knife Family Forged in Steel
There's actually a story behind this collection, & it's not my favorite. (And no, it's not the shamefully unkempt state of this shamefully large collection...) I was having problems returning a knife to Kershaw -- it was one of the KAI kitchen knives: what should have been a straight edge had an accidental recurve, & what should have been a sharp tip was rounded off. All of this clearly happened at the manufacturer, before it was packaged up. Kershaw wanted me to pay to ship the knife to them & pay return shipping as well, on a $23 knife. I was upset, to say the least, & dropped this photo of whatever Kershaws I could scrounge to prove my loyalty as a customer, but they remained unmoved. Fortunately I bought the knife with the awful grind at Knife Center, & they not only sent me a prepaid shipping label, they replaced the knife for free, shipping included. And frankly, it's been my experience that most knife retailers are much better at the customer service side than most knife manufacturers. This experience just proved that hypothesis, for me at least.
Add a Comment