Welcome Home...THANK YOU FOR BEING A PART OF OUR COMMUNITY

There's actually a story behind this collection, & it's not my favorite. (And no, it's not the shamefully unkempt state of this shamefully large collection...) I was having problems returning a knife to Kershaw -- it was one of the KAI kitchen knives: what should have been a straight edge had an accidental recurve, & what should have been a sharp tip was rounded off. All of this clearly happened at the manufacturer, before it was packaged up. Kershaw wanted me to pay to ship the knife to them & pay return shipping as well, on a $23 knife. I was upset, to say the least, & dropped this photo of whatever Kershaws I could scrounge to prove my loyalty as a customer, but they remained unmoved. Fortunately I bought the knife with the awful grind at Knife Center, & they not only sent me a prepaid shipping label, they replaced the knife for free, shipping included. And frankly, it's been my experience that most knife retailers are much better at the customer service side than most knife manufacturers. This experience just proved that hypothesis, for me at least.

Views: 109

Add a Comment

You need to be a member of iKnife Collector to add comments!

Join iKnife Collector

Comment by Lars Ray on October 2, 2022 at 23:09

There's my friend with all of his Kershaws! Albeit a bit dis-shuffled...but all there nonetheless. So sorry to hear of your plight in dealing directly with Kershaw, but I share Jeremy's sentiment in that i am pleased to hear KC took care of you. And rightly so....although you have no direct affiliation with them (so you say), you sure do promote them a lot. That's what makes you "that guy".  :-)

So what's with the blades still in their original packaging? Are we saving these for some special reason?


Featured
Comment by Jeremy B. Buchanan on October 2, 2022 at 15:46

That is sad that Kershawn did not take care of you properly. I am glad that Knife Center did. Kershawn makes some nice knives, but if they don’t take care of their customers, there are many other great knife companies to chose from.

White River Knives

Latest Activity


KnifeMaker
Andy Larrison replied to Craig Henry's discussion Case SodBuster in the group Case Fans
53 minutes ago

KnifeMaker
Andy Larrison replied to Craig Henry's discussion Case SodBuster in the group Case Fans
53 minutes ago

KnifeMaker
Andy Larrison replied to Andy Larrison's discussion Case Medium Toothpick in the group Case Fans
1 hour ago
Lino Rodoni posted photos
1 hour ago
Kevin D replied to Andy Larrison's discussion Case Medium Toothpick in the group Case Fans
11 hours ago
J.J. Smith III left a comment for FRANK HASKELL
19 hours ago
FRANK HASKELL is now a member of iKnife Collector
19 hours ago

KnifeMaker
Andy Larrison replied to Andy Larrison's discussion Case Medium Toothpick in the group Case Fans
yesterday

KnifeMaker
Andy Larrison replied to Andy Larrison's discussion Case Medium Toothpick in the group Case Fans
yesterday

KnifeMaker
Andy Larrison added a discussion to the group Case Fans
yesterday

KnifeMaker
Andy Larrison replied to Craig Henry's discussion STAG Handled Case Knives in the group Case Fans
yesterday

KnifeMaker
Andy Larrison replied to Andy Larrison's discussion Case Razor....2024 Vault Release and years Prior in the group Case Fans
yesterday
Jan Carter posted a status
"April 23, 2025 United States v Douglas Nelson ! tonights 8PM chat"
Wednesday
Robert Reeves replied to Robert Reeves's discussion Puma 6385 Trapper's Companion knife. Right-handed. Want to sell - UK
Apr 22

KnifeMaker
Andy Larrison commented on Andy Larrison's photo
Apr 22

Featured
dead_left_knife_guy commented on Kevin D's photo
Apr 21

© 2025   Created by Jan Carter.   Powered by

Badges  |  Report an Issue  |  Terms of Service